It’s easy!
If you don’t see visible changes within 60 days, we’ll refund you.

Here’s how it works:

Use your product every day for up to 30 days as described in the instructions.

Take a “before” photo when you start using it.

Take an “after” photo after 30 days. (You can see exactly how to take the before/after pictures here - https://www.theconfidenceshop.eu/customer-reviews )

To request a refund, please email us at refund@theconfidenceshop.eu
.
Your email must include:

1. Your order number

2. The product name(s)

3. Your before & after photos

4. A short note about your experience (how you used it and what you noticed)

Our team will personally review your request and send you return instructions.

Once we receive the returned item(s), we’ll process your refund within 14 business days.

All customers who placed an order through our official website can use the guarantee.

The guarantee applies to all body-care products and their sets.

It is valid for 60 days from the date your order was delivered.

Only one refund per customer is allowed.

For sets, all products from the set must be returned together.

Yes — you can use the product as intended during the 60-day period.

We encourage you to complete your full routine so you can truly test the results.

We ask for photos to:

1. Verify your request

2. Help our specialists understand your experience

3. Improve our product formulas and results

Don’t worry — your photos are strictly confidential and never shared publicly. They’re used only by our internal results team to validate claims and improve our products.

Delivery and return shipping costs are covered by the customer.

Refunds apply to the product price only (shipping is non-refundable).

Refunds are processed to your original payment method.

For cash-on-delivery (COD) orders, we refund via bank transfer .

Refunds are issued within 14 business days after your returned items are received.

We’ll fix it immediately — no stress.
Just contact всеки индивидуален емейл within 2 days of delivery and include:

1. Your order number
   
   
2. A few photos showing the issue

We’ll arrange a free replacement or resend right away.
You won’t need to return the damaged item unless we ask you to. The Delivery is on us! 

Because our products are:

• Clinically proven and dermatologically tested

• Formulated with bio-certified oils and active ingredients that tighten, smooth, and tone the skin

• Loved by thousands of women across Europe and the UK.

Use your routine daily and stay consistent — and if you still don’t see visible results within 60 days, we’ll refund you.
You truly have nothing to lose (except maybe some cellulite).

After we receive your returned product(s), refunds are processed within 14 business days.

You’ll receive an email confirmation once your refund has been issued.

Depending on your bank or card provider, it may take a few extra days to appear in your account.

Yes — but only one refund per customer is allowed.

If you purchased a set or bundle, the entire set must be returned together.

Individual products from the same set are not eligible for separate refunds.

Sometimes, all it takes is a small change in how you apply the product.

If you’re unsure, message us before requesting a refund — our experts will help you get the best results possible.

Refund@theconfidenceshop.eu 

We’ve seen how confidence transforms everything — the way you move, dress, and feel about your body.

That’s why the team at The Confidence Shop stand by every product we make.

If you don’t love your results, we’ll make it right.
No pressure. No excuses. Just results — or your money back.