The products from the Instant Results Line are:

• Dermatologically tested
• Formulated with advanced cosmetic technologies for an instant tightening effect
• Created for an immediate visible smoothing and lifting result
• Trusted by thousands of women across Europe and the United Kingdom

If no immediate visible effect is observed, we will refund your money.

We will resolve the issue immediately.

Please contact our support email bulgaria@theconfidenceshop.eu within 2 days of delivery and include:

• Order number
• Clear photos showing the issue

A free replacement or reshipment will be arranged.
No return is required unless explicitly requested.
Shipping costs are covered by us.

If you do not notice an immediate effect, you may request a refund under the following conditions:

• The guarantee is valid up to 7 days from the delivery date
• The product must be applied only once, exactly according to the instructions
• No more than 20% of the product must be used

To submit a request, you need to provide:

• A short video (20–30 seconds) showing:
– clean, dry skin before application
– the application of the product
– the result 5–10 minutes after application

• Order number
• Product name
• A short written description of how the product was applied

Send all materials to: refund@theconfidenceshop.eu

All requests are reviewed manually by our team.

• Customers who placed an order directly on our official website
• Valid only for Instant Results Line (IRL) products
• Valid for 7 days from the delivery date
• One refund per customer
• Valid only for the first purchase from the IRL line

The products from the Instant Results Line create a temporary, instant cosmetic tightening effect that may feel like:

• tight
• pulling
• lifting effect

This sensation is normal and expected with this type of cosmetic formula.

The guarantee applies only if there is no visible immediate cosmetic effect, not based on individual sensations or personal comfort.

• The refund is processed within up to 14 business days after approval
• You will receive a confirmation email
• Your bank or payment provider may require additional processing time

The video helps us to:

• Confirm the correct application of the product
• Verify the actual action time (5–10 minutes)
• Prevent misuse of the guarantee
• Ensure a fair and objective evaluation

Video requirements:

• Duration: 20–30 seconds
• Recorded in real time
• No filters or beauty mode
• Consistent lighting throughout the video
• No cutting or editing

All videos are strictly confidential and used only for internal verification.

Yes — under certain conditions.

• The product may be used only once, strictly for testing purposes
• No more than 20% of the product may be used
• The product must be applied exactly according to the instructions

Requests where repeated or prolonged use is detected will not be approved.

The products from the Instant Results Line provide a temporary cosmetic effect.
They do not replace medical procedures or long-term skincare therapies.

Subjective dissatisfaction, discomfort without a visible skin reaction, or expectations of permanent results are not covered by the guarantee.

Multiple or abusive refund requests may lead to denial of the guarantee.

Our products are clinically proven to be effective, with tests showing significant improvements in the treated areas. You will notice the first visible results after 21 days when using the products twice daily. With regular use, your skin will continue to improve, becoming visibly firmer, more toned, and revitalized.

If the product doesn’t work for you, we’ve got you covered! We offer a satisfaction guarantee because we believe in the quality and effectiveness of our products. If you're not happy with your results in 60 days, simply reach out to our customer support team, and we’ll assist you with a solution—whether it’s guidance, a replacement, or a refund.

For best results: Apply the product in the morning and evening on clean, dry skin. Massage it in with gentle, circular motions until fully absorbed—your skin will reward you with visible results in less than 21 days!

Absolutely! The Confidence Shop products are designed to be quick and easy to use, making them perfect for even the busiest schedules. With just a few minutes each morning and evening, you can apply the products to clean, dry skin using gentle circular motions. All formulas absorb quickly, so you can get back to your day effortlessly!

Yes, the products are 99% natural, making them ideal for any skin type, including sensitive skin. Additionally, our clinical tests confirm that the products do not cause any unwanted reactions, ensuring they are gentle and safe for everyone.

Yes, our products are natural, vegan, and cruelty-free. They are thoughtfully crafted to align with ethical and sustainable standards, ensuring they are kind to your skin, animals, and the planet.

Yes, all our products are safe to use during pregnancy and breastfeeding. For breastfeeding mothers, we recommend ensuring the products are fully absorbed before nursing. If you have specific concerns, we suggest applying them immediately after breastfeeding.

Delivery usually takes 3–5 business days.

Shipping to the United Kingdom costs £5.49.

Once your order has been shipped, you’ll receive an email with a tracking link.
You can use this link to follow your delivery in real-time.

If you haven’t received tracking details within 3 business days, please contact our team at uk@theconfidenceshop.eu

If your order arrives damaged, faulty, or incorrect, we’ll fix it immediately.

What to do:

Contact us at uk@theconfidenceshop.eu within 2 days of receiving your package.

Attach clear photos of the damaged or incorrect item(s).

We’ll arrange a free replacement or resend.

You won’t need to return the damaged item unless we specifically request it.

The shipping expenses are paid by the client. We always want you to be fully satisfied with your purchase.
If something isn’t right, you can return your products within 30 days of receiving them — no explanation needed.

How to return your order:

Email refund@theconfidenceshop.eu within 30 days of delivery.

Include your order number or invoice in the email.

Make sure your products meet the conditions below.

Ship the products back to the address our team provides.

The shipping expenses are covered by the customer.

Conditions for a valid return:

The products are unopened, unused, and in their original packaging.

There are no traces of use, stains, modification, or damage.

The order number or original invoice is included in the return.

Once we receive and inspect your return, we’ll issue a refund for the full product amount (excluding shipping) to your original payment method within 14 business days.

It’s easy!
If you don’t see visible changes within 60 days, we’ll refund you.

Here’s how it works:

Use your product every day for up to 30 days as described in the instructions.

Take a “before” photo when you start using it.

Take an “after” photo after 30 days. (You can see exactly how to take the before/after pictures here - https://www.theconfidenceshop.eu/customer-reviews )

To request a refund, please email us at refund@theconfidenceshop.eu
.
Your email must include:

1. Your order number

2. The product name(s)

3. Your before & after photos

4. A short note about your experience (how you used it and what you noticed)

Our team will personally review your request and send you return instructions.

Once we receive the returned item(s), we’ll process your refund within 14 business days.

All customers who placed an order through our official website can use the guarantee.

The guarantee applies to all body-care products and their sets.

It is valid for 60 days from the date your order was delivered.

Only one refund per customer is allowed.

For sets, all products from the set must be returned together.

Yes — you can use the product as intended during the 60-day period.

We encourage you to complete your full routine so you can truly test the results.

We ask for photos to:

1. Verify your request

2. Help our specialists understand your experience

3. Improve our product formulas and results

Don’t worry — your photos are strictly confidential and never shared publicly. They’re used only by our internal results team to validate claims and improve our products.

Delivery and return shipping costs are covered by the customer.

Refunds apply to the product price only (shipping is non-refundable).

Refunds are processed to your original payment method.

For cash-on-delivery (COD) orders, we refund via bank transfer .

Refunds are issued within 14 business days after your returned items are received.

We’ll fix it immediately — no stress.
Just contact всеки индивидуален емейл within 2 days of delivery and include:

1. Your order number
   
   
2. A few photos showing the issue

We’ll arrange a free replacement or resend right away.
You won’t need to return the damaged item unless we ask you to. The Delivery is on us! 

Because our products are:

• Clinically proven and dermatologically tested

• Formulated with bio-certified oils and active ingredients that tighten, smooth, and tone the skin

• Loved by thousands of women across Europe and the UK.

Use your routine daily and stay consistent — and if you still don’t see visible results within 60 days, we’ll refund you.
You truly have nothing to lose (except maybe some cellulite).

After we receive your returned product(s), refunds are processed within 14 business days.

You’ll receive an email confirmation once your refund has been issued.

Depending on your bank or card provider, it may take a few extra days to appear in your account.

Yes — but only one refund per customer is allowed.

If you purchased a set or bundle, the entire set must be returned together.

Individual products from the same set are not eligible for separate refunds.

Sometimes, all it takes is a small change in how you apply the product.

If you’re unsure, message us before requesting a refund — our experts will help you get the best results possible.

Refund@theconfidenceshop.eu 

We’ve seen how confidence transforms everything — the way you move, dress, and feel about your body.

That’s why the team at The Confidence Shop stand by every product we make.

If you don’t love your results, we’ll make it right.
No pressure. No excuses. Just results — or your money back.