The products from the Instant Results Line are:

• Dermatologically tested
• Formulated with advanced cosmetic technologies for an instant tightening effect
• Created for an immediate visible smoothing and lifting result
• Trusted by thousands of women across Europe and the United Kingdom

If no immediate visible effect is observed, we will refund your money.

We will resolve the issue immediately.

Please contact our support email bulgaria@theconfidenceshop.eu within 2 days of delivery and include:

• Order number
• Clear photos showing the issue

A free replacement or reshipment will be arranged.
No return is required unless explicitly requested.
Shipping costs are covered by us.

If you do not notice an immediate effect, you may request a refund under the following conditions:

• The guarantee is valid up to 7 days from the delivery date
• The product must be applied only once, exactly according to the instructions
• No more than 20% of the product must be used

To submit a request, you need to provide:

• A short video (20–30 seconds) showing:
– clean, dry skin before application
– the application of the product
– the result 5–10 minutes after application

• Order number
• Product name
• A short written description of how the product was applied

Send all materials to: refund@theconfidenceshop.eu

All requests are reviewed manually by our team.

• Customers who placed an order directly on our official website
• Valid only for Instant Results Line (IRL) products
• Valid for 7 days from the delivery date
• One refund per customer
• Valid only for the first purchase from the IRL line

The products from the Instant Results Line create a temporary, instant cosmetic tightening effect that may feel like:

• tight
• pulling
• lifting effect

This sensation is normal and expected with this type of cosmetic formula.

The guarantee applies only if there is no visible immediate cosmetic effect, not based on individual sensations or personal comfort.

• The refund is processed within up to 14 business days after approval
• You will receive a confirmation email
• Your bank or payment provider may require additional processing time

The video helps us to:

• Confirm the correct application of the product
• Verify the actual action time (5–10 minutes)
• Prevent misuse of the guarantee
• Ensure a fair and objective evaluation

Video requirements:

• Duration: 20–30 seconds
• Recorded in real time
• No filters or beauty mode
• Consistent lighting throughout the video
• No cutting or editing

All videos are strictly confidential and used only for internal verification.

Yes — under certain conditions.

• The product may be used only once, strictly for testing purposes
• No more than 20% of the product may be used
• The product must be applied exactly according to the instructions

Requests where repeated or prolonged use is detected will not be approved.

The products from the Instant Results Line provide a temporary cosmetic effect.
They do not replace medical procedures or long-term skincare therapies.

Subjective dissatisfaction, discomfort without a visible skin reaction, or expectations of permanent results are not covered by the guarantee.

Multiple or abusive refund requests may lead to denial of the guarantee.